This course focuses on the principles and practices of workplace mediation and conflict resolution. Participants will learn to manage and resolve conflicts effectively, promoting a positive and productive work environment.
The curriculum includes practical exercises and case studies to develop proficiency in conflict resolution. The course prepares individuals for SHRM certification, providing the knowledge and skills needed to mediate workplace disputes.
Learning Outcomes:
⦁ Manage and resolve workplace conflicts.
⦁ Promote a positive and productive work environment.
⦁ Mediate disputes and facilitate agreements.
⦁ Implement conflict resolution strategies effectively.
Workplace Mediation and Conflict Resolution – SHRM Certification
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